【簡介】 Mirrors the most up-to-date account of changes taking place in today's management practices by incorporating recent developments in management theory and research. It provides timely examples of how managers of companies, large and small, address the challenges and opportunities they face and how they can effectively meet them. A hallmark strength of the product is how it infuses real managers who seize opportunities, overcome challenges, and effectively manage and lead their organizations in the?Manager as a Person?feature seamlessly integrated into the narrative in the boxed material. 【目錄】 "PART I: MANAGEMENT Ch 1 Managers and Managing Ch 2 The Evolution of Management Thought Ch 3 Values, Attitudes, Emotions, and Culture: The Manager as a Person PART II: THE ENVIRONMENT OF MANAGEMENT Ch 4 Ethics and Social Responsibility Ch 5 Managing Diverse Employees in a Multicultural Environment Ch 6 Managing in the Global Environment PART III: DECISION MAKING, PLANNING, AND STRATEGY Ch 7 Decision Making, Learning, Creativity, and Entrepreneurship Ch 8 The Manager as a Planner and Strategist Ch 9 Value Chain Management: Functional Strategies for Competitive Advantage PART IV: ORGANIZING AND CONTROLLING Ch10 Managing Organizational Structure and Culture Ch11 Organizational Control and Change Ch12 Human Resource Management PART V: LEADING INDIVIDUALS AND GROUPS Ch13 Motivation and Performance Ch14 Leadership Ch15 Effective Groups and Teams PART VI: MANAGING CRITICAL ORGANIZATIONAL PROCESSES Ch16 Promoting Effective Communication Ch17 Managing Conflict, Politics, and Negotiation Ch18 Using Advanced Information Technology to Increase Performance Ch19 Starting a New Business"