The Truth About Burnout

Today's workforce is experiencing job burnout in epidemic proportions. Workers at all levels, both white- and blue-collar, feel stressed out, insecure, misunderstood, undervalued, and alienated at their workplace. This original and important book debunks the common myth that when workers suffer job burnout they are solely responsible for their fatigue, anger, and don't give a damn attitude. The book clearly shows where the accountability often belongs. . . .squarely on the shoulders of the organization.

Preface ix 1. The Current Crisis 1 2. How You Experience Burnout 23 3. What Causes Burnout? 38 4. Why Do Anything About Burnout? 61 5. Crisis Intervention to Stop Burnout 79 6. Preventing Burnout and Building Engagement 102 7. Promoting Human Values 128 Afterword: Moving Toward a Better Future 148 Appendix: Assessing the Work Environment 155 Endnotes 171 For Further Reading 173 About the Author 177 Index 179