VoIP For Dummies

Put your phone system on your computer network and see the savings See how to get started with VoIP, how it works, and why it saves you money VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office. Discover how to: Use VoIP for your business or home phone service Choose the best network type Set up VoIP on a wireless network Understand transports and services Demonstrate VoIP's advantages to management

Foreword xxi Introduction 1 Part I: VoIP Basics 9 Chapter 1: Getting Down to Business with VoIP 11 Chapter 2: VoIP: Not Your Father’s Telephone Service 21 Chapter 3: Everything You Need to Know About Charges 41 Part II: Taking VoIP to Your Network 61 Chapter 4: Road Map to VoIP Transports and Services 63 Chapter 5: Getting Switched 81 Chapter 6: Going Broadband 93 Chapter 7: We’re Dedicated 105 Chapter 8: Going Wireless 119 Chapter 9: Using VoIP on the Internet 129 Chapter 10: Telephones and VoIP 141 Part III: Making the Move to VoIP 153 Chapter 11: Simplifying Cost Management 155 Chapter 12: Locations Galore 173 Chapter 13: Setting Up the Smaller Office 187 Chapter 14: Providing Dollars and Support for VoIP 199 Part IV: The Part of Tens 209 Chapter 15: Ten Reasons Why Your Company Should Switch to VoIP 211 Chapter 16: Ten Reasons Why You Should Switch to VoIP at Home 217 Chapter 17: Ten VoIP Myths 221 Chapter 18: Ten VoIP Manufacturers 227 Part V: Appendixes 233 Appendix A: VoIP Providers 235 Appendix B: Glossary 239 Index 259