Employment Relations in Britain

This volume brings together contributions from eminent academics and senior ACAS officials to provide a fascinating account of the agency's achievements, failures and remarkable survival during a period of political upheaval and dramatic economic and industrial relations change.

1. Introduction: John Houghton (Chairman, ACAS). 2. The First Quarter Century: William Brown (University of Cambridge) and Brian Towers (Nottingham Trent University). 3. Setting the Pace or Running Alongside? ACAS and the Changing Employment Relationship: Bill Hawes. 4. Building Bridges and Settling Differences: Collective Conciliation and Arbitration Under ACAS: John Goodman. 5. Doing More With Less: ACAS and Individual Conciliation: Linda Dickens. 6. Doing it with Style: The Work of the ACAS Conciliator in Individual Employment Rights Cases: Gill Dix. 7. Learning from a Repeating History? ACAS and Trade Union Recognition: Stephen Wood. 8. Supporting Collective Bargaining: Some Comparative Reflections: Bob Hepple. 9. After Collective Bargaining? ACAS in the Age of Human Resource Management: John Purcell. 10. The Best and the Worst of Times: Survival and Progress, 1974-2000 and Beyond: Brian Towers and William Brown.