Listen Up

Excellent supplement to the Listen Up programs! Boost productivity and minimize mistakes with these 38 outstandingactivities! A list of activities that address participants' needsin specific skill areas as identified by the listening test isprovided. The skill areas covered include: * Awareness--staying attentive * AttAnding--demonstrating interest * Perceiving--seeing and hearing information * Interpreting--seeking meaning * ComprehAnding--understanding meaning * Assessing--judging importance * Responding--reacting to information After you've used the Listen Up programs, you'll know what areas ofcommunication need improvement. Here are the activities you need tostimulate those improvements. Get people thinking and talking aboutcommunication as they never have before! * Minimize communication breakdowns * Present communication as a four-stage listening process Each activity states its specific objective and is categorizedaccording to the listening stage that it addresses: * Awareness**AttAnding and Perceiving** Interpreting andComprehAnding** Assessing and Responding. TIMING: Varies with activity (15 minutes to 2 hours) AUDIENCE: All employees

Introduction. Awareness-Take a Note-Good Listener/Bad Listener-ListeningQuiz-Walk a Mile in My Shoes. Attending and Perceiving-Speaking But Not Being Heard-It Doesn'tAdd Up-Passing the Buck: Confessions from a Chocolate Company-DoYou Hear What I Hear?-Sounds Like?-Sounds of Silence-FantasyIsland-Listening Relaxation. Interpreting and ComprehAnding-Willing Yourself to Learn-Maroonedon a Desert Island-Loaded Signs of Bias-Tell Me "Your"Story-Following Directions-Listening Trivia-An Apple a Day-The NameGame-The Daily News-Talk Shows-News Facts-It's Just aRumor-Listening Obstacles-Identifying Listener Obstacles-Truth OrDare-Listening Breakdowns-Test Your Listening Skills-Please Give MeDirections-The Listening Challenge-Once Is Not Enough: Again, andAgain, and Again. Assessing and Responding-Artistic Feedback-Opinion, Prediction, orFact-Telephone Communication Skills-Take Control: The Listener'sRole-Say It, Say It Again-Back to Back.