Making I/T Work

A Framework for the Strategic Use of I/T to Transform Business Projects Making I/T Work offers managers basic guidance and an effective model for making the right choices when considering implementing information-based business projects. In this book, Dennis Severance and Jacque Passino provide business leaders with a framework of organizational change that places the problems of change into a context so that they can be effectively addressed and outlines a proven framework that can be adapted to a variety of situations. Making I/T Work offers managers A framework for managing I/T investment opportunities Fifty helpful questions for leading a program of strategic change Guidance for overcoming the powerful blocks to changes in infrastructure Suggestions for formulating a winning strategy A model for preparing and implementing a project Information on how to assess the success of a program Making I/T Work can help managers guide a strategic I/T transformation with a plan that is based on a strong sense of objective and a credible assessment of current realities.

Series Foreword Preface 1 The Promise and Challenge of I/T Investment 1 2 Managing Organizational Change 33 3 Formulating Strategy 59 4 Preparing and Implementing Projects 91 5 Reacting to Abrupt Changes in Strategic Priorities 135 6 Assessing Success and Failure 169 7 Conclusions and Implications 191 The Authors 209 Index 211