Designing Organizations

This Third Edition of the groundbreaking book Designing Organizations offers a guide to the process of creating and managing an organization (no matter how complex) that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive advantage. This latest edition includes fresh illustrative examples and references, while the foundation of the book remains the author’s popular and widely used Star Model. Includes a comprehensive explanation of the basics of organization design Outlines a strategic approach to design that is based on the Star Model, a holistic framework for combining strategy, structure, processes, rewards, and people Describes the different types of single-business, functional organizations and focuses on the functional structure and the cross-functional lateral processes that characterize most single-business organizations. Features a special section on the effects of big data on organization design, and whether or not it will result in a new dimension of organizational structure Highlighting the social technologies used to coordinate work flows, products, and services across the company, this new edition of Designing Organizations brings theory to life with a wealth of examples from such well-known companies as Disney, Nike, IBM, and Rovio (Angry Birds) to show how various kinds of organization designs operate differently.

List of Figures and Tables ix Preface xiii 1. Introduction 1 2. The Star Model 15 3. Single-Business Strategy and Functional Organization 57 4. Designing the Lateral Organization 89 5. Types of Single-Business Strategy 107 6. The Reconfigurable Functional Organization 131 7. Designing the Network Organization 149 8. Multibusiness Strategy and Organization 185 9. The Mixed Model 205 10. Adding Value 217 11. The Value-Adding Conglomerates 235 12. Synergy Portfolio Strategies 255 13. Organizational Design Challenges and Opportunities Resulting from Big Data 285 Bibliography 301 About the Author 307 Index 309