Testing People at Work

Testing People at Work is an authoritative, practical text on selection and assessment. It explains psychometric testing in occupational settings and also covers other methods of selection such as assessment centres and e-selection. The book systematically covers all the topics required for the BPS Certificates of Competence in Testing Levels A and B. Designed for students taking selection and assessment courses. Covers the whole process of testing, from job analysis to reporting results. Uses new theoretical frameworks for the topics of personality and motivation. Features an extensive discussion of ethics in selection and assessment. Includes questions testing understanding and suggestions for further reading. Incorporates many tables and diagrams giving practical help to users of psychometric tests. Accompanied by supplementary online material, at www.blackwellpublishing.com/testing/.

Preface vii Acknowledgements ix 1 Competence in Occupational Testing 1 Part I Preparation for Testing 7 2 Job Analysis and Person Specifications 9 3 An Introduction to Intelligence and Cognitive Ability 22 4 An Introduction to Personality 31 5 An Introduction to Motives (Needs, Values and Interests) 58 6 Attracting Applicants 72 Part II Psychometrics 81 7 Basic Statistics 1 83 8 Basic Statistics 2 100 9 The Sensitivity of Selection Measures 110 10 Standard Error and Reliability 113 11 Validity 133 12 Bias of Measures 165 13 Calculating the Sterling Value of Selection (Utility Analysis) 173 Part III Assessment Tools 181 14 Choice of Selection Methods 183 15 Psychometric Tests 1 187 16 Psychometric Tests 2 209 17 e-Selection 220 18 Other Scientific Methods of Selection 238 19 Less Scientific Methods of Selection 262 20 Assessment Centres 269 Part IV Using Tests 281 21 Test Administration 283 22 Norms and Profiles 298 23 Interpreting Scores 315 24 Face-to-face Feedback 347 25 Written Reports 355 26 Telephone Feedback 364 27 Ethics and Data Protection 368 Bibliography 383 Author Index 404 Occupation Index 410 Subject Index 412 Test and Measures Index 422