Educause Leadership Strategies, Information Alchemy

"Full of advocacy and analysis on the application of knowledgemanagement to universities. This book will provide a greatstart." --Thomas H. Davenport, director, Andersen Consulting Institute forStrategic Change, and professor, Boston University School ofManagement "An important introduction for campus administrators to the rapidlyevolving discipline of knowledge management." --James J. Duderstadt, president emeritus, University of Michigan,and director, Millennium Project Written for university presidents, college deans, programdirectors, and other leaders in higher education, InformationAlchemy presents a foundational introduction to knowledgemanagement and its growing significance to campuses everywhere.Each chapter addresses a critical aspect of knowledge management,identifies key strategic issues, and offers practical advice andguidance on how such issues might be addressed on an institutionalor departmental level. Since knowledge management is aninterdisciplinary field of study and practice, the authors in thisvolume represent a rich array of backgrounds, disciplines, andorganizational affiliations. Their expertise and insights will helpreaders to make sense of the information revolution and becomethoughtful leaders of knowledge management.

Applying Corporate Knowledge Management Practices in HigherEducation (J. Kidwell, et al.). Knowledge Management in Higher Education (B. Cronin & E.Davenport). Knowledge Discovery in a Networked World P. Lyman). Databases, Information Architecture, and Knowledge Discovery (P.Wallace & D. Riley). Revaluing Records: From Risk Management to Enterprise Management(A. Gilliland-Swetland). Case Study: Knowledge Management Alleviates the Computing SupportCrisis at Indiana University (B. Voss). A Knowledge Management Action Agenda (G. Bernbom).