Managing the Unknowable

It's What You Don't Know That Counts Discover the important roles chance and uncertainty play insuccessful strategic planning. In this ingenious work, author RalphD. Stacey shows managers how their companies can benefit from theunexpected developments that impact their business and how they canprepare to creatively leverage the opportunities such developmentspresent. He explains how an appreciation of conflict and teamdialogue can help managers discover and build on the innate energyof their organizations. And he illustrates his theories withreal-world examples from Sony, Kodak, Federal Express and othernoted market innovators.

Preface. The Author. New Mind-Sets for Managing the Future. The Failure of Conventional Management: Using Orderly Strategies ina Disorderly World. Stable Instability: Creating the Far-from-EquillibiumOrganization. Creativity and Continuous Chaos: Discovering the Undiscovered inComplex Organizations. Strategic Thinking and Continuous Contention: Confronting anOpen-Anded Future. Strategic Agenda: Deciphering the Patterns in Goals andActions. Strategic Control: Managing the Boundary Between Plans andChange. Participation, Heirarchy, and Stability: Finding the MiddleGround. Steps Toward Managing an Unkowable Future. Note. Index.