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Handbook of Health Care Management

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作者
W. Jack Duncan
出版社
John Wiley
ISBN
9781557868336
出版日期
1997/12

簡介

The Handbook for Health Care Management is about management and the manager's real and potential contribution to a more effective and efficient health care system.

目錄

Part I: Managing Relationships in Health Care:. 1. Effective Stakeholder Relations. 2. Managing Customer Relations. 3. Strategic Alliances. 4. Designing Health Care Organisations for the future. 5. Strategic Management. Part II: Organisational Process in Health Care:. 6. Building Effective Health Care Teams. 7. Visionary Leadership in Health Care. 8. Organisational Change and Innovation. 9. Motivating Effective Performance. Part III: Tools of Health Care Management:. 10. Health Care Finance. 11. Health Economics. 12. Health Information Systems. 13. Health Care Marketing. 14. Total Quality Management.

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