Team Building for Diverse Work Groups

Create high performance and diverse teams.

Introduction 1 Why Read This Guidebook? Who Should Read This Guidebook? When And How To Use It The Impact Of Diversity On Teams 7 What Is Diversity? Types Of Teams Cultural Differences And The Types Of Teams Identifying Barriers To Team Effectiveness Overcoming Barriers A Model For A High Performance Diverse Team 21 Four Key Factors Build Diversity Awareness Understand Diversity Issues Within The Team Develop Interpersonal Skill That Make A Difference Reinforce The Team Norms Chester Cylinder Case Build Diversity Awareness 31 Self Assessment Team Analysis Diversity Issues Within The Team 43 Understand Differences In Others Team Development Model Values Perceptions Expectations Develop Skills That Make A Difference 57 Communication---Attentive Listening And Responding Checking Assumptions Conflict Resolution Reinforce The Team Norms 75 Establish Ground Rules Practice What You Preach Summary 87 Appendix: Reproducible Forms And Worksheets 91