Cyber Mayday and the Day After

Successfully lead your company through the worst crises with this first-hand look at emergency leadership Cyber security failures made for splashy headlines in recent years, giving us some of the most spectacular stories of the year. From the Solar Winds hack to the Colonial Pipeline ransomware event, these incidents highlighted the centrality of competent crisis leadership. Cyber Mayday and the Day After offers readers a roadmap to leading organizations through dramatic emergencies by mining the wisdom of C-level executives from around the globe. It’s loaded with interviews with managers and leaders who've been through the crucible and survived to tell the tale. From former FBI agents to Chief Information Security Officers, these leaders led their companies and agencies through the worst of times and share their hands-on wisdom. In this book, you’ll find out: What leaders wish they'd known before an emergency and how they've created a crisis game plan for future situations How executive-level media responses can maintain – or shatter – consumer and public trust in your firm How to use communication, coordination, teamwork, and partnerships with vendors and law enforcement to implement your crisis response Cyber Mayday and the Day After is a must-read experience that offers managers, executives, and other current or aspiring leaders a first-hand look at how to lead others through rapidly evolving crises.

Introduction: Setting the Global Stage for Cyber Resilience xv PART I A Leader's Guide to Preparing for the Inevitable CHAPTER 1 If I Had a Time Machine 3 CHAPTER 2 Fail to Plan or Plan to Fail: Cyber Disruption Response Plans and Cyber Insurance 21 CHAPTER 3 Practice Makes Perfect: Exercises, Cyber Ranges, and BCPs 45 CHAPTER 4 What a Leader Needs to Do at the Top 65 PART II Cyber Mayday: When the Alarm Goes Off CHAPTER 5 Where Were You When the Sirens Went Off? 83 CHAPTER 6 Where Do We Go When the Power Goes Off? 97 CHAPTER 7 Teamwork in the Midst of the Fire 113 CHAPTER 8 What Went Right? 129 PART III The Day After: Recovering from Cyber Emergencies CHAPTER 9 The Road to Recovery 149 CHAPTER 10 What Went Wrong – How Did We Miss It? 159 CHAPTER 11 Turning Cyber Incident Lemons into Organizational Lemonade 169 Free Cyber Incident Resources 193 Acknowledgments 203 About the Authors 205 Notes 207 Index 217