Built to Change

In this groundbreaking book, organizational effectiveness experts Edward Lawler and Christopher Worley show how organizations can be “built to change” so they can last and succeed in today’s global economy. Instead of striving to create a highly reliable Swiss watch that consistently produces the same behavior, they argue organizations need to be designed in ways that stimulate and facilitate change. Built to Change focuses on identifying practices and designs that organizations can adopt so that they are able to change. As Lawler and Worley point out, organizations that foster continuous change Are closely connected to their environments Reward experimentation Learn about new practices and technologies Commit to continuously improving performance Seek temporary competitive advantages

Foreword by Jerry Porras v Preface xiii Chapter 1 Why Build Organizations to Change 1 Chapter 2 A Dynamic View of Organizational Effectiveness 23 Chapter 3 Strategizing 54 Chapter 4 Structuring for Effectiveness and Change 88 Chapter 5 Developing the Right Information, Measurement, and Decision-Making Processes 118 Chapter 6 Acquiring the Right Talent 153 Chapter 7 Managing Human Capital 179 Chapter 8 Meeting the Leadership Challenge 213 Chapter 9 Designing Reward Systems 236 Chapter 10 Rewarding Performance and Change 256 Chapter 11 Creating a Built-to-Change Organization 283 Notes 313 Acknowledgments 319 About the Authors 321 Index 323