The IAF Handbook of Group Facilitation

Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on  Creating positive ongoing client relationships Building trust and improving communications Facilitating group brainstorming sessions Drawing out the best in people Developing a collaborative environment Designing and facilitating dialogue Managing conflicting agendas Working with multicultural groups Using improvisation Understanding virtual meetings Facilitating team start-up Assessing group decision processes   Building expertise in facilitation Reviewing core facilitation competencies Modeling positive professional attitudes

Preface xi About the Contributors xvii A Superlative Task 1 Part One Create Collaborative Client Relationships 5 One The Big Picture: Creating an Ongoing Client Relationship 7 Nadine Bell, Susan Nurre Two The Skilled Facilitator Approach 21 Roger Schwarz Three Facilitation: Beyond Methods 35 David Wayne Part Two Plan Appropriate Group Processes 55 Four Eight Ps of Effective Facilitation Planning and Preparation 57 Jeff Bracken Five The Architecture of Participation 73 Patricia Tuecke Six Building Trust: The Great Enabler 89 Maria Begoña Rodas-Meeker, Larry Meeker Seven Facilitation of Group Brainstorming 103 Paul B. Paulus, Toshihiko Nakui Eight Promoting Mutual Understanding for Effective Collaboration in Cross-Functional Groups with Multiple Stakeholders 115 Sam Kaner Nine A Procedural Analysis of Group Facilitation: A Communication Perspective 135 Joe Chilberg Part Three Create and Sustain a Participatory Environment 153 Ten Graphic Facilitation: The Art of Drawing Out the Best in People 155 David Sibbet Eleven Creating a Positive Participatory Climate: A Meaning-Centered Counseling Perspective 171 Paul T. P. Wong Twelve How to Build a Collaborative Environment 191 David Straus Thirteen Effective Strategies for Designing and Facilitating Dialogue 205 Steven N. Pyser Fourteen Dynamic Facilitation: Design Principles from the New Science of Complexity 225 Lisa Kimball, Trish Silber, Nedra Weinstein Fifteen Facilitating the Whole System in the Room: A Theory, Philosophy, and Practice for Managing Conflicting Agendas, Diverse Needs, and Polarized Views 241 Sandra Janoff, Marvin Weisbord Sixteen Successfully Facilitating Multicultural Groups 255 Christine Hogan Seventeen Improvisation in Facilitation 281 Izzy Gesell Eighteen Facilitation of the Future: How Virtual Meetings Are Changing the Work of the Facilitator 295 Lori Bradley, Michael Beyerlein Part Four Guide Group to Appropriate and Useful Outcomes 313 Nineteen The Team Start-Up: A Scripted Approach to Facilitating the Start of an Effective Work Team 315 Fred Niziol, Kathy Free Twenty Facilitating Large Group Meetings That Get Results Every Time 335 Sylvia James, Mary Eggers, Marsha Hughes-Rease, Roland Loup, Bev Seiford Twenty-One Facilitating Communication in Group Decision-Making Discussions 351 Dennis S. Gouran, Randy Y. Hirokawa Twenty-two Consensus Building: Strategies for Resolving Disagreement 361 Michael Wilkinson Twenty-three Quality Without a Name 381 Reinhard Kuchenmüller, Marianne Stifel Twenty-four Facilitating Participatory Evaluation Through Stories of Change 421 Terry D. Bergdall Twenty-five Assessing the Effectiveness of Group Decision Processes 449 John Rohrbaugh Part Five Build and Maintain Professional Knowledge 457 Twenty-six Facilitator Core Competencies as Defined by the International Association of Facilitators 459 Lynda Lieberman Baker, Cameron Fraser Twenty-seven Operational Dimensions of the Profession of Facilitation 473 Jon C. Jenkins Twenty-eight How to Build Your Expertise in Facilitation 495 Kristin J. Arnold Twenty-nine Dimensions of Facilitator Education 525 Glyn Thomas Part Six Model Positive Professional Attitude 543 Thirty Facilitator Values and Ethics 545 Dale Hunter, Stephen Thorpe Thirty-one Facilitation from the Inside Out 563 John Epps Thirty-two The Gift of Self: The Art of Transparent Facilitation 573 Miki Kashtan Thirty-three Affirmative Facilitation: An Asset-Based Approach to Process Consultation 591 James P. Troxel References 609 Name Index 639 Subject Index 647 How to Use the CD-ROM 661