Coaching & Mentoring For Dummies

Inspire people to perform at their best in any workplace environment Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod, shares the secrets of motivating employees to find purpose in their work and grow as independent problem solvers—without micromanaging them. Written for today’s changing workplace, the book provides guidance on leading diverse teams, working with younger generations and working remotely. Business is built on relationships, especially in today’s global economy. Coaching and mentoring are more important than ever. This readable guide provides you with the skills to strengthen connections and pass on useful knowledge that will help teams elevate their productivity and quality of work. Gain or improve the coaching skills that drive employee performance and commitment in diverse workforces Encourage colleagues to deliver results and guide employees to think for themselves Motivate teams both in person and virtually, and navigate intergenerational issues Be a sounding board for others and get the best out of your teams Foster mentoring relationships that help employees grow and stay engaged in their careers. This is the perfect Dummies guide for anyone who wants to learn the best practices of coaching and mentorship in today’s diverse, digital world.

Introduction 1 Part 1: Getting Started with Coaching and Mentoring 5 Chapter 1: Understanding Coaching and Mentoring: Just the Basics 7 Chapter 2: Switching from Doer to Coach 13 Chapter 3: Finding the Time to Stay Connected 27 Chapter 4: Laying a Foundation That Builds Commitment 47 Chapter 5: Leveraging Emotional Intelligence 65 Part 2: Facing the Changing Workplace 91 Chapter 6: Accepting Change 93 Chapter 7: Coaching for Diversity 103 Chapter 8: Bridging Generational Differences 123 Part 3: Motivating and Empowering Your Staff 135 Chapter 9: Fueling Employee Motivation 137 Chapter 10: Implementing Key Strategies to Motivate Your Employees 157 Chapter 11: Teaching by Asking Questions 175 Chapter 12: Building Career Self-Reliance 197 Part 4: Coaching for Performance and Growth 223 Chapter 13: Delegating and Empowering 225 Chapter 14: Giving Constructive Feedback 247 Chapter 15: Setting Performance and Development Goals 263 Chapter 16: Taking the Pain Out of Employee Reviews 279 Chapter 17: Coaching for Development and Improvement 293 Part 5: Mentoring for Life 319 Chapter 18: Mastering Mentoring 321 Chapter 19: Building a Support Team 339 Part 6: The Part of Tens 349 Chapter 20: Ten (or So) Surprises for You 351 Chapter 21: Ten (or So) Coaching Myths Debunked 355 Index 359