The Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization

Everything you ever wanted to know about growing grapes The Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization presents a proven self-assessment tool for all nonprofit leaders. In answering simple questions about the mission, strategic vision, central values, and long-term plan, you'll uncover key insights that lead to more effective leadership and a greater organizational impact. These tools are versatile enough to apply to progress assessment, team building, planning and evaluation, and individual work, and are designed to help improve achievement and results.

Foreword be Frances Hesselbein vii About Peter F. Drucker viii About Peter F. Drucker Foundation for Nonprofit Management xi Acknowledgements xii The Five Drucker Question 1 Why Self- Assessment? By Peter F. Drucker 2 How to Use This Workbook 5 Question 1: What is our Business (Mission)? 11 Question 2: Who is our Customer? 21 Question 3: What Does the Customer Consider Value? 30 Question 4: What Have Been Our Results? 39 Question 5: What is Our Plan? 50