Culture Fix

** Finalist AUSTRALIAN BUSINESS BOOK AWARDS - BEST MANAGEMENT AND HR BOOK 2020 The playbook for building a great culture Culture is the key to success for every organisation, but what do great cultures do and what makes them successful? In Culture Fix, author Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future. No matter your business, industry or country, your culture’s success depends on the emotional intelligence and engagement of people within it. Whether you’re a CEO, a manager, or a team leader, this comprehensive playbook provides everything you need to build self-motivating teams capable of delivering great value and great employee experiences for your organisation. Many organisations lack the knowledge for creating cultures that are uniquely suited for their people. Culture Fix offers real-world solutions to problems of culture change in organisations and teams of all types and sizes. build an aspirational vision for your organisation or team create a set of values that mean something enhance the communication between your people adopt the mindsets and behaviours for a successful culture create the right environment for innovation and creativity. Practical, insightful, honest and funny, Culture Fix: How to create a great place to work will show you how to create a workplace where great people can accomplish great things.

Foreword ix Preface xi The Culture Challenge 1 What is culture? 3 The value of culture 19 Cultures & subcultures 31 The Six Pillars of Culture 41 Pillar 1: Personality & communication 43 Pillar 2: Vision 57 Pillar 3: Values 71 Pillar 4: Behaviour 85 Recognition & reward 97 Performance management 109 Diversity & inclusion 122 Pillar 5: Collaboration 135 Process & compliance 146 Systems & tools 157 Working environment 169 Pillar 6: Innovation 181 Creativity 193 Data 203 Failure 215 Making culture stick 227 References 241 Acknowledgements 253 Soundtrack 255 Booklist 257 About Colin 259 Index 261