Proving the Value of Soft Skills: Measuring Impact and Calculating ROI (1版)

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【簡介】 A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. 【目錄】

The Hard and Soft Sides of Change Management: Tools for Managing Process and People (1版)

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【簡介】 Change isn't going anywhere. Learn how to manage it.We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren't handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that some workplace change initiatives are stunning successes, rolling out smoothly and more easily embraced. Why do some change initiatives fail while others succeed? How can organizations and employees handle change better? In The Hard and Soft Sides of Change Management, Kathryn Zukof offers practices and approaches to help you and your organization roll out, receive, and manage change effectively. Namely, Zukof shows that you need to manage the process (or the "hard") side and the people (or the "soft") side of change and find the sweet spot between the two. She demonstrates that when you integrate both sides, you and your organization can make change less of a hit-or-miss affair. Successful change management means deploying sound project management techniques that increase the odds of achieving the outcomes of your change initiative. It also means helping employees understand the need and vision for change, so they feel less threatened by it and become excited and energized by what's ahead. To deliver best results, you need to: -Define the change and how to get there--with project charters and plans.-Involve the right people in the right ways--from dedicated change teams to affected stakeholders.-Build support, understanding, and awareness--with communication, training, and resistance management plans.-Assess progress and adjust along the way--through action reviews and steps to tackle thorny issues.Capturing the inherently messy nature of workplace change--from technology implementations, mergers and acquisitions, and business transformations to office relocations and more--this book offers tangible insights to help you and your organization tackle change challenges. Follow the book's tools and practices to lessen the messy and objectionable parts of change and actively give your change initiatives the best chance for positive outcomes. 【目錄】

Soft Tissue Injuries of the Head and Neck (1版)

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This book provides a vividly illustrated description of a wide range of soft tissue injuries of the head and neck and their treatment, which forms part of the workload of both Plastic and Reconstructive Surgery and Cranio –Maxillofacial Surgery. Other medical and surgical disciplines are also involved, though to a lesser extent. It clarifies many topics, including the general principles of wound management, the treatment of various soft tissue injuries, burns, and wound healing disturbances.This book is intended for interns, residents and fellows of Plastic Surgery and Maxillofacial Surgery as well as surgeons and physicians of other disciplines dealing with soft tissue trauma of the head and neck. It may also prove useful to theatre and A & E nurses as well as medical students with interests in head and neck traumatology.

Solutions and X-ray Non-3D Phase Structure Analysis of Soft Matter

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Physics and Chemistry of Molecular Assemblies Most researchers would relate X-ray structure analysis to crystal structure analysis. A crystal is a state in which atoms or molecules are regularly arranged in three-dimensional space. However, some substances do not have 3D structures, but have 1D, 2D, 1D⊕1D, 2D⊕1D or 1D⊕1D⊕1D structures. Here the symbol ⊕ stands for direct sum in linear algebra and is different from ordinary sum +. For example, 2D⊕1D means the direct sum of a 2D subspace and an orthogonal 1D subspace, not 3D. In a previous book, Physics and Chemistry of Molecular Assemblies, published in April 2020, the author showed for the first time that molecular assemblies can be represented in a unified manner from such subspaces of linear algebra, and wrote the theory and method of X-ray structure analysis of the liquid crystal phase structures with the dimensional structure of 1D, 2D, 1D⊕1D, 2D⊕1D, and 1D⊕1D⊕1D. Furthermore, the X-ray liquid crystal structure analysis methods of 11 representative examples were concretely described. In addition, 110 X-ray data were posted as the end-of-chapter problems in Chapter 3. Using the methods developed by the author, these 110 problems can be solved in principle with a calculator, graph paper, a ruler, and a compass, although it takes time. However, when you use only a calculator, a graph paper, a ruler or a compass, it would probably take more than one year to analyze all the observed X-ray data in Chapter 3. Therefore, the author\'s research group has developed a computer program named "Bunseki-kun." By using this program, we can easily analyze the liquid crystal phase structures from the observed d spacings. Thus, when you use this program, you will be able to analyze the liquid crystal phase and other soft matter phase structures within 1/100th to 1/1000th of the time. Those who purchase this book will be able to freely download this program from the following URL set by the publisher. Request Inspection Copy Sample Chapter(s) Sample of Solutions and X-ray Non-3D Phase Structure Analysis of Soft Matter Contents: Solutions to End-of-Chapter Problems in "Physics and Chemistry of Molecular Assemblies" How to Use the X-ray Non-3D Phase Structure Analysis Program, "Bunseki-kun Ver.3": Outline of "Bunseki-kun" and Common Procedure for Data Saving and Correction Structure Analysis of Columnar Liquid Crystal Phases: How to Analyse @M1_Colho How to Analyse @M4_Colrd(C2/m) How to Analyse @M5_Colrd(P21/a) How to Analyse @M6_Colrd(P2/a) How to Analyse @M7_Colrd(P2m) Structure Analysis of Smectic Liquid Crystal Phases: How to Analyse @M9_SA How to Analyse @M10_SE How to Analyse @M11_ST Structure Analysis of Quite Special Liquid Crystal Phases: How to Analyse @(113)Yelamaggad Add.3_Colob.o How to Analyse @(77)_Pseudo Hexagonal Phase Readership: Graduate students and researchers in physical chemistry, supramolecular chemistry, materials chemistry and nanochemistry.