【簡介】 【目錄】 Chapter - 00: Introduction; Chapter - 01: The role of the warehouse; Chapter - 02: Role of the warehouse manager; Chapter - 03: Warehouse processes - Receiving and put-away; Chapter - 04: Warehouse processes - Pick preparation; Chapter - 05: Goods-to-person and person-to-goods picking; Chapter - 06: Order-picking methods; Chapter - 07: Warehouse processes from replenishment to despatch and beyond; Chapter - 08: Information systems in the warehouse; Chapter - 09: Warehouse layout; Chapter - 10: Storage and handling equipment; Chapter - 11: Resourcing a warehouse; Chapter - 12: Warehouse costs; Chapter - 13: Performance measurement and management; Chapter - 14: Health and safety; Chapter - 15: The warehouse and the environment; Chapter - 16: The warehouse of the future; Appendix 1 Global warehouse costs; Appendix 2 Warehouse audit checklists;