The Human Side of Digital Business Transformation

Master the essential human component of digital transformation In The Human Side of Digital Business Transformation, veteran emerging technology expert Kamales Lardi delivers an essential and practical exploration of the real-world implementation of digital transformation. The book teaches readers how to drive digital business transformation success by addressing a key element – the people side of transformation. This includes managing internal stakeholders, such as leadership teams and employees, as well as external stakeholders, such as customer, partners and supplier. The author provides a proven digital business transformation framework that facilitates the successful execution of new digital solutions. She also discusses: Digital maturity and transformation readiness assessments complete with supplementary, online tools Best practices and key learnings that drive the human side of transformation Real-world case studies and examples from renowned business leaders that offer success factors A can't-miss resource for leadership teams, management, and board members, as well as change managers and leaders in organizations, The Human Side of Digital Business Transformation will also be invaluable for students in business and executive education programs, consultants, and other business leaders interested in digital transformation.

Introduction: The End of Business as Usual 1 Chapter 1: Trends Shaping the Global Business Landscape 11 Chapter 2: A Brief History of Digital Transformation 19 Chapter 3: A Tale of Two Start-up Cultures 49 Chapter 4: Influencing Digital Business Transformation 93 Chapter 5: Foundation Elements of Digital Business Transformation 123 Chapter 6: Framework for Digital Business Transformation 165 Chapter 7: Best Practices for Successful Transformation 213 Chapter 8: Emerging Technologies and Human- Centred Transformation 243 Chapter 9: Case Studies 275 References 285 Acknowledgments 297 About the Author 299 Index 301