Managing to Change the World

Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.

List of Tools v Chapter 1: The Job of a Manager 1 Part 1: Managing the Work Chapter 2: Managing Specific Tasks: Basic Delegation 9 Chapter 3: Managing Broad Responsibilities: Roles and Goals 33 Chapter 4: Managing the “In-Between”: Building a Culture of Excellence 59 Chapter 5: Managing the Day-to-Day Work of Your Team: Structures to Bring It All Together 67 Part 2: Managing the People Chapter 6: Hiring Superstars 81 Chapter 7: Developing People 121 Chapter 8: Retaining Your Best 147 Chapter 9: Addressing Performance Problems and Letting People Go 155 Part 3: Managing Yourself Chapter 10: Exercising Authority Without Being a Wimp or a Tyrant 187 Chapter 11: Managing Your Time and Staying Organized 195 Chapter 12: Managing Up 215 Conclusion: Personal Qualities of a Great Manager 225 Appendix: Getting Started 227 Acknowledgments 229 About the Authors 231 A Note to Readers 232 About The Management Center 233