Peter Drucker's Five Most Important Questions

Enduring Management Wisdom for Today's Leaders From Peter F. Drucker. Peter Drucker's Five Most Important Questions provides insightful guidance and stirring inspiration for today's leaders and entrepreneurs. By applying Drucker's leadership framework in the present context of today's leaders and those who lead with them, this book is an essential resource for people leading, managing and working in all three sectors—public, private and social. Readers will gain new perspectives and develop a solid foundation upon which to build a successful and bright future. They will learn how to focus on why they are doing what they're doing, how to do it better, and how to develop a realistic, motivational plan for achieving their goals. This brief, clear, and accessible guide — peppered with commentary from distinguished management gurus, contemporary entrepreneurs and dynamic millennial leaders —will challenge readers and stimulate spirited discussion and action within any organization, inspiring positive change and new levels of excellence. In addition to contributions from Jim Collins, Marshall Goldsmith, and Judith Rodin, the book features new insights from some of today's most influential leaders in business (GE and Salesforce.com), academia (Harvard Business School and Northwestern University), social enterprise (Levo League, Pencils of Promise and Why Millennials Matter) and the military (United States Military Academy), who have been directly influenced by Drucker's theory of management.

Foreword vii Frances Hesselbein Introduction xiii Joan Snyder Kuhl About xix Peter F. Drucker Why Self-Assessment? 1 Peter F. Drucker Question 1 What is Our Mission? 7 Peter F. Drucker with Jim Collins, Kelly Goldsmith, Marshall Goldsmith, and Michael Radparvar Question 2 Who is Our Customer? 19 Peter F. Drucker with Philip Kotler, Raghu Krishnamoorthy, and Luke Owings Question 3 What Does the Customer Value? 35 Peter F. Drucker with Jim Kouzes, Kass Lazerow, Mike Lazerow, and Nadira Hira Question 4 What Are Our Results? 47 Peter F. Drucker with Judith Rodin, Bernard Banks, and Adam Braun Question 5 What is Our Plan? 61 Peter F. Drucker with V. Kasturi Rangan, Juana Bordas, and Caroline Ghosn Transformational Leadership 81 Frances Hesselbein with Lauren Maillian Bias The Self-Assessment Process 89 Peter F. Drucker Suggested Questions to Explore 91 Notes 101 Definition of Terms 105 Additional Resources 107 About the Contributors 109 About the Frances Hesselbein Leadership Institute 117 Acknowledgments 120