Managing Business Change For Dummies

Managing Business Change For Dummies gives you practical step-by-step advice for evaluating your organization's change effort from start to finish. This friendly guide brings you specific techniques and tools for each step of the change process -- from how to pinpoint potential problems and resolve them quickly, to how to help employees respond to change with more flexible and positive attitudes.

Introduction. PART I: Who, Me? Change? Chapter 1: Expect the Unexpected. Chapter 2: What Is Changing? PART II: Over Two-Thirds of Changes Fail -- Don't Let Resistance Put You in This Statistic. Chapter 3: Resistance: Looking at Losers and Winners. Chapter 4: Don't Shoot! Resisters Aren't Your Enemies. Chapter 5: Why People Will Always Resist. Chapter 6: If Knowledge Is Power, How Do I Get More Of It? Chapter 7: Managers Resist Change, Too. Chapter 8: Skills for Working with Resistance. Chapter 9: Assessment: How's Your Organization Doing with Resistance? PART III: Planning Your Change -- From Calamari to Tiramisu. Chapter 10: Making Sure That Your First Step Is The Right One. Chapter 11: Getting Your Act Together. Chapter 12: Describing Your Present World. Chapter 13: What Does Your Brave New World Look Like? Chapter 14: Creating Your Implementation Plan -- Even When You Don't Want To. Chapter 15: Now, What Do You Tell Your Employees? Chapter 16: Assessment: How's Your Management Doing with Planning for Change? PART IV: Leading the Charge. Chapter 17: The Many Faces of Leadership. Chapter 18: Making Communication Work for You. Chapter 19: Celebrate Successes. Chapter 20: Assessment: How's Your Management Doing with Leading the Charge? PART V: Taking Care of Yourself -- No One Else Will. Chapter 21: Five Keys to Mental Mastery. Chapter 22: Powerlifting for the Mind and Body. PART VI: The Part of Tens. Chapter 23: Ten Things That Every Change Winner Does. Chapter 24: Ten Barriers to Successful Change. Index. Book Registration Information.