Managing Aggressive Behaviour in Care Settings

A practical guide for health professionals and trainers, offering evidence-based low arousal approaches to defusing and managing aggressive behaviours in a variety of health care settings. Provides both an academic background and practical advice on how to manage and minimize confrontation Illustrates low arousal approaches and offers clear advice on physical restraint and the reduction of these methods Describes the evidence base for recommended approaches Includes a wide range of valuable case examples from a variety of care settings

Preface ix Acknowledgements xi 1. Understanding Violence and Aggression in Care Settings 1 2. The Development of a Low Arousal Approach 17 3. Developing a Core Training Course 35 4. Managing Aggressive Behaviour in Services for People with an Intellectual Disability 67 5. Managing Aggressive Behaviour in Individuals with Autistic Spectrum Disorders 87 6. Applying Low Arousal Approaches to Children and Adolescents in Residential Care Services 105 7. Developing Alternatives to Coercive Behaviour Management Approaches in Psychiatric Settings 121 8. Low Arousal Approaches in Care Environments for Older Adults 139 9. Evaluating the Outcomes of Crisis Management Training 153 10. Emerging Themes 181 References 203 Index 249