The Making of a Mediator

The Making of a Mediator goes beyond the basics of mediation process. In this essential resource, expert mediator and teacher Michael Lang outlines his innovative model of artistry in professional practice that results from the understanding of and connection between reflective practice and interactive process. Together with Allison Taylor, they have created a landmark book that offers conflict resolution professionals the theories, principles, practices, and ideas for developing true artistry in mediation.

Preface. The Authors. ARTISTRY. Developing Artistry. The Hallmarks of Artistry. Integrating Artistry into Practice. REFLECTIVE PRACTICE. Finding Your Formulation. Mapping Your Constellation of Theories. Putting Reflection into Practice. INTERACTIVE PROCESS. Combining the Elements of Interactive Process. Critical Moments in Interaction. Finding and Keeping the Flow. Conclusion: Expanding Artistry in Our Professional Life. References. Additional Resources. Index.