Managing Technology in Higher Education

Universities continue to struggle in their efforts to fully integrate information and communications technology within their activities. Based on examination of current practices in technology integration at 25 universities worldwide, this book argues for a radical approach to the management of technology in higher education.   It offers recommendations for improving governance, strategic planning, integration of administrative and teaching services, management of digital resources, and training of technology managers and administrators.  The book is written for anyone wanting to ensure technology is integrated as effectively and efficiently as possible.

Figures and Tables ix Preface xi Executive Summary xix 1 The Challenge of Change 1 2 Recent Developments in Technology and Education 25 3 Tracking Existing Strategies for Technology Integration 52 4 Leadership and Strategy 77 5 Organizational Structures and Initiatives to Support Technology Integration 102 6 Quality Assurance 130 7 Resources, Money, and Decision Making 149 8 Barriers to Change and Two Ways to Remove Them 182 9 Building a Twenty-First-Century University or College 209 References 239 About the Authors 249 Index 251