The Nonprofit Organizational Culture Guide

Praise for The Nonprofit Organizational Culture Guide "This is an important book for consultants and managers who work with nonprofit organizations. The Nonprofit Organizational Culture Guide lays out basic theory about how nonprofits come to be and how they operate, and it demonstrates how important the concept of culture is to understanding this important sector of our society." —EDGAR H. SCHEIN, PROFESSOR OF MANAGEMENT, EMERITUS, MIT SLOAN SCHOOL OF MANAGEMENT "This book is a must-read for nonprofit executives! The authors spell out the themes, beliefs, and assumptions that are unique to nonprofits, regardless of their size or mission, ultimately revealing how 'culture' manifests itself in organizations." —DARRYL A. JONES, SR., CEO, MARYLAND ASSOCIATION OF NONPROFIT ORGANIZATIONS "This is the book that the nonprofit community has needed for a long time. The authors provide a compelling assessment tool that all organizations can use. This book is essential to understanding how nonprofits work and why they do, or do not, achieve the outcomes and missions they set for themselves." —FLO GREEN, VICE PRESIDENT, IDEAENCORE NETWORK "Anyone who works in a group and relies on others to get things done will benefit from this book. Readers will discover how the environment of an organization influences how decisions are made and, ultimately, how things get done." —NATALIE ABATEMARCO, DIRECTOR OF NORTH AMERICA COMMUNITY PROGRAMS, CITIGROUP, INC. "Every organization has culture, recognized or not. And that culture plays a powerful role in shaping the way people act within that context. The insights, frameworks, and tools in this book will help people become more astute within their organizational cultures." —BRIAN FRASER, LEAD PROVOCATEUR, ORGANIZATION JAZZTHINK

List of Tables, Figures, and Exhibits vii Foreword ix Preface xi Introduction How to Get at Hidden Truths 1 One Nonprofit Culture 7 Two Six Examples of Nonprofit Culture in Action 33 Three Revealing Organizational Culture 69 Four Reflections on Organizational Culture 123 Five Recommendations for Nonprofit Leaders and Capacity Builders 135 Appendix A Sector Informants 141 Appendix B Organizational Culture Diagnostic Tools 149 Appendix C About Mind Maps and Mind Mapping 153 Notes 155 Bibliography 157 About the Authors 163 Acknowledgments 165 Index 167