Technical Training Basics (1版)

類似書籍推薦給您

【簡介】 Your essential guide to designing successful training programs. If you’re an experienced trainer, training manager, content designer, or curriculum developer, Technical Training Basics will help you tackle the challenges of working with specialized, complex subject matter and in partnership with subject matter experts. Part of ATD’s Training Basics series, this complete guide describes the differences between technical and nontechnical training; the principles of gathering information and arranging content for a highly technical course; how to apply specific tools, equipment, and processes in your training; and how to manage your project from designing and developing a pilot course through post-course review. This expanded second edition features new material that focuses on: smaller performance solutions Agile design the learner experience. More exercises, outlines, worksheets, checklists, evaluation forms, and a sample PowerPoint presentation are included to further meet your technical needs. 【目錄】

CompTIA A+ Guide to IT Technical Support (11版)

類似書籍推薦給您

【簡介】 Using a step-by-step, highly visual approach, Andrews/Dark Shelton/Pierce's bestselling COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th edition, teaches you how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. Ensuring you are well prepared for 220-1101 and 220-1102 certification exams, each module covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You will study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices, Windows 10, macOS and Linux. Digital lab manuals, live virtual machine labs, simulations, auto-graded quizzes and interactive activities provide additional preparation for the certification exam -- and your role as an IT support technician or administrator.

Project Management: A Socio-Technical Approach(2024 Release) (9版)

類似書籍推薦給您

【簡介】 Project Management: A Socio-Technical Approach is a comprehensive title that emphasizes the importance of the human dimension in project management through a holistic view by recognizing that to master project management one must not only master key tools and methods, but also how to manage people to use these techniques within the culture of their organization. Written for a wide audience, this title provides a comprehensive understanding of all aspects of project management through its universally applicable concepts, principles, and techniques. The 2024 release includes updates related to the COVID-19 pandemic's impact on project execution and features expanded examples, new student exercises and cases, and additional resources for instructors and students. This title is also well structured to meet the needs of those wishing to prepare for PMP or CAPM certification exams. 【目錄】 "Ch 1 Modern Project Management Ch 2 Organization Strategy and Project Selection Ch 3 Organization Structure and Culture Ch 4 Defining the Project Ch 5 Estimating Project Times and Costs Ch 6 Developing a Project Schedule Ch 7 Managing Risk Ch 8 Scheduling Resources and Costs Ch 9 Reducing Project Duration Ch10 Being an Effective Project Manager Ch11 Managing Project Teams Ch12 Outsourcing: Managing Interorganizational Relations Ch13 Progress and Performance Measurement and Evaluation Ch14 Project Closure Ch15 Agile Project Management Ch16 International Projects"