The Effective Public Manager: Achieving Success in Government Organizations 5/e 作者：Steven Cohen, William Eimicke, Tanya Heikkila ISBN：9781118555934 版次：5 年份：2013 出版商：John Wiley 頁數/規格：352頁/平裝單色 Description The Effective Public Manager Thoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed to give real-world managers and aspiring managers the information and tools needed to meet the demands of their jobs directly rather than working around the constraints of government. The Effective Public Manager offers a proven approach to implementing efficient management tools in a dynamic political, organizational, economic, and technological context. able of Contents Preface Acknowledgments The Authors 1 The Perpetual Crisis in Public Management 2 Defining Effective Public Management 3 How to Find and Keep Good People 4 Developing Effective Working Relationships 5 Structuring Systems, Tasks, and Responsibilities 6 Understanding and Applying Innovation Strategies in the Public Sector 7 The Art and Craft of Contracting 8 Gathering, Organizing, and Using Information 9 Mastering the Budgetary Process 10 Shaping Organizational Goals and Strategies 11 Communicating with the Media, Stakeholders, and the Public 12 Surviving and Thriving in Public Service References Additional Resources Name Index Subject Index