A product's design is based on what customers want and how much they are willing to pay for it determines its quality. The production process is supposed to achieve the required quality. Due to the natural process variation the quality of a product or service varies. Thus, quality can be defined as fitness for intended use or, in other words, how well the product performs its intended function. It is a written or unwritten commitment to a known or unknown consumer in the market. Quality management ensures that a product or service is fit for its purpose. It has three main components: quality planning, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to maintain it. Quality management, therefore, uses quality control tools to achieve more consistent quality. This book aims to provide the readers with the essential practical knowledge and understanding of quality-related issues to make correct decisions faster. Hence, they can effectively contribute to a modern dynamic production environment. The book covers the essential tools used in quality control and quality management. There are a lot of practical questions and answers on quality. Request Inspection Copy Sample Chapter(s) Preface Chapter 9: Acceptance Sampling Contents: Introduction to Quality Management Measurements for Quality Assurance Process Variation and Probability Distributions Used in Quality Management Sampling Process Capability Control Charts Other Tools for Quality Management and Optimisation Six-Sigma Quality Acceptance Sampling Standardisation, Certification and Quality Management Systems Readership: Mechanical and manufacturing undergraduate and postgraduate students; engineers; A-level students taking Tech concepts.
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書名：品質管理:觀念、理論與方法3/e 作者：傅和彥、黃士滔 出版社：前程 出版日期：2004 條碼：9789570348576 內容簡介 ．理論與實務兼備 本書集結兩位作者多年教學研究與顧問輔導經驗而成，內容將理論與實務充份結合，從本書以往的銷售數據足以證明，本書為最佳之品質管理入門教本。 ．內容更完整 本版新增「MIL-STD-1916抽樣標準」，以符合業界現況。此外，因應時代趨勢，加入「六標準差管理」、「服務品質」等全新章節，使得本書內容更加完備。 ．資料更新穎 本版除將相關資料與數據作更新外，並將「ISO系列品質管理系統」及「各類品質獎」兩章作大幅更新，使讀者能掌握最新的資料，如此一來更能符合時代的潮流，瞭解品管實務上的脈動。 作者簡介 傅和彥 學歷： 台灣大學碩士 經歷： 輔仁大學企業管理系副教授 中原大學工業工程系、企業管理系副教授 二百餘家企業顧問案輔導 現職： 前程企業管理公司總經理 研究領域： 生產管理、物料管理、品質管理 相關著作： 生產與作業管理、現代物料管理、工廠管理、採購管理及工業工程領域專業譯作十餘本 黃士滔 學歷： 台灣科技大學工業管理研究所碩士 現職： 高雄應用科技大學工業工程與管理系所副教授 研究領域： 品質管理、品質資訊系統、品質工程 目錄 第一章 品質管理概說 第二章 統計學概論 第三章 機率概論及機率分配 第四章 統計製程管制與管制圖 第五章 計量值管制圖 第六章 計數值管制圖 第七章 製程能力分析 第八章 允收抽樣的基本方法 第九章 計數值抽樣計畫 第十章 計量值抽樣計畫 第十一章 六標準差管理 第十二章 可靠度 第十三章 田口式品質工程 第十四章 品質改善技巧 第十五章 服務品質 第十六章 ISO系列品質管理系統 第十七章 各類品質獎
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