Interpersonal Skills in Organizations(2025 Release) (8版)

Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections: Understanding Yourself; Understanding and Working with Others; Understanding and Working with Teams and Leading Individuals and Groups. These can be used collectively or modularly depending on the instructors' preferences and students' needs. This book is for anyone who wants to improve his or her ability to interact with others in the workplace.

"UNIT I: INTRAPERSONAL EFFECTIVENESS: UNDERSTANDING YOURSELF Ch 1 Journey into Self-Awareness Ch 2 Self-Disclosure and Trust Ch 3 Establishing Goals Consistent with Your Values and Ethics Ch 4 Self-Management UNIT II: INTERPERSONAL EFFECTIVENESS: UNDERSTANDING AND WORKING WITH OTHERS Ch 5 Understanding and Working with Diverse Others Ch 6 Listening and Nonverbal Communications Ch 7 Communicating Effectively Ch 8 The Art and Science of Persuasion UNIT III: UNDERSTANDING AND WORKING IN TEAMS Ch 9 Negotiation Ch10 Building Teams and Work Groups Ch11 Managing Interpersonal and Organizational Conflict Ch12 Achieving Business Results through Effective Meetings Ch13 Facilitating Teams and Groups Ch14 Making Decisions and Solving Problems Creatively UNIT IV: LEADING INDIVIDUALS AND GROUPS Ch15 Effective and Ethical Use of Power and Influence Ch16 Networking and Mentoring Ch17 Coaching and Providing Feedback for improved Performance Ch18 Leading and Empowering Self and Others Ch19 Managing and Leading Projects"