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Coaching Through Effective Feedback

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作者
Paul J. Jerome
出版社
John Wiley
ISBN
9780787951078
出版日期
1999/05

簡介

How do you openly work with a "poor team player"? Positively handle a "negative attitude"? Objectively deal with a "bad judgment"? Sensitively criticize your boss (and keep your job)? And, how do you praise others to capitalize on your team's strengths? The Feedback Planner--a powerful and professional coaching tool shared in this guidebook--shows you how. Now you can offer ideas for improvement and build your working relationships through successful communication!

目錄

Introduction. Needing A Feedback Planner. Stage 1: Describe Current Behaviors. Stage 2: Identify Situations. Stage 3: Describe Impacts and Consequences. Stage 4: Identify Alternative Behaviors. Understanding The Feedback Planner. Using The Feedback Planner. Refining The Feedback Planner With Style. Summary. Appendix A. Feedback Planner Templates. Appendix B. Reproducible Forms.

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