Hospitality English International Edition (1版)

本書共 12 大主題，內容包括飯店介紹與接待、提供飯店客人相關服務與資訊、規劃宴會或大型活動、餐廳訂位、推薦菜色、點餐、上菜、餐酒搭配建議、處理客訴與結帳等實用課程。各單元主題涵蓋聽、說、讀、寫的練習，詞彙＋句型＋會話＋測驗，循序漸進引導式的教學

Hotel English—Getting Ready Unit 1 Inquiries Unit 2 Reception Unit 3 Requests for Services Unit 4 Amenities Unit 5 Event Planning Unit 6 Checking Out Restaurant English—Getting Ready Unit 7 Taking Reservations Unit 8 Welcoming and Seating Guests Unit 9 Taking Orders Unit 10 Serving the Meal Unit 11 Taking Beverage Orders Unit 12 Dealing with Situations and Bills