簡介
Curate an introductory–operations management approach that makes this course accessible and engaging for all business majors. Beyond providing a solid foundation, Operations Management, 8th Edition covers emerging topics like Artificial Intelligence, Robotics, Data Analytics, and Sustainability and offers a streamlined and balanced coverage of qualitative and quantitative materials that provide both an applied and practical approach. To improve the learning experience for all students, this edition leverages customizable, tactile teaching and learning methods.
目錄
1 Introduction to Operations Management 1
2 Operations Strategy and Competitiveness 26
3 Product Design and Process Selection 51
4 Supply Chain Management 93
5 Total Quality Management 142
6 Statistical Quality Control 174
7 Just-in-Time and Lean Systems 221
8 Forecasting 253
9 Capacity Planning and Facility Location 303
10 Facility Layout 341
11 Work System Design 379
12 Inventory Management 417
13 Aggregate Planning 467
14 Resource Planning 502
15 Scheduling 540
16 Project Management 576
Appendix A The Standard Normal Distribution 612
Appendix B p-Chart 613
Company Index 618
Subject Index 620
Available in WileyPLUS and Wiley Custom:
SUPPLEMENT A Spreadsheet Modeling: An Introduction A- 1
SUPPLEMENT B Introduction to Optimization B- 1
SUPPLEMENT C Waiting Line Models C- 1
SUPPLEMENT D Master Scheduling and Rough-Cut Capacity Planning D- 1
