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簡介
As the business environment continues to rapidly change, Dan Reid and Nada Sanders have developed the seventh Australia and New Zealand edition of Operations Management: An Integrated Approach, to make introductory OM courses accessible and engaging for all business majors. Beyond providing a solid foundation, this course covers emerging topics like Artificial Intelligence, Robotics, Data Analytics, and Sustainability and gives equal time to strategic and tactical decisions in both service and manufacturing organisations.