簡介
As the business environment continues to rapidly change, Dan Reid and Nada Sanders have developed an integrated approach that makes the introductory OM course accessible and engaging for all business majors. Beyond providing a solid foundation, this course covers emerging topics like Artificial Intelligence, Robotics, Data Analytics, and Sustainability and gives equal time to strategic and tactical decisions in both service and manufacturing organizations.
目錄
Introduction to Operations Management
Operations Strategy and Competitiveness
Product Design and Process Selection
Supply Chain Management
Total Quality Management
Statistical Quality Control
Just-in-Time and Lean Systems
Forecasting
Capacity Planning and Facility Location
Facility Layout
Work System Design
Inventory Management
Aggregate Planning
Resource Planning
Scheduling
Project Management
SUPPLEMENT A: Spreadsheet Modeling: An Introduction
SUPPLEMENT B: Introduction to Optimization
SUPPLEMENT C: Waiting Line Models
SUPPLEMENT D: Master Scheduling and Rough-Cut Capacity Planning
