Operations Management

Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.

1. Introduction to Operations Management. 2. Product Planning & Positioning. 3. Process Design. 4. Managing Demand and Materials. 5. Project Management. 6. Quality Management. 7. Productivity Methods and Measurements. 8. Scheduling and Capacity. 9. Time Based Operations. Resources.