Managing Quality: Integrating the Supply Chain 7/e (7版)

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Managing Quality: Integrating the Supply Chain 7/e +作者：Foster +年份：2023 年7 版 +ISBN：9781119883869 +書號：IE0304PC +規格：平裝/套色 +頁數：496 ●Offers a unifying “supply chain” theme that links the roots of quality management with new developments in Lean, Six Sigma, service quality, and more ●Presents an integrative approach that appeals to students and professionals in multiple disciplines ●Provides a contingency approach derived from the research and practitioner literature ●New experiential and learning exercises help create an engaging enhanced experience 目錄 PART 1 UNDERSTANDING QUALITY CONCEPTS 1 Differing Perspectives on Quality 2 Quality Theory 3 Global Supply Chain Quality and International Quality Standards PART 2 DESIGNING AND ASSURING QUALITY 4 Strategic Quality Planning 5 The Voice of the Customer 6 The Voice of the Market 7 Quality and Innovation in Product and Process Design 8 Designing Quality Services 9 Managing Supplier Quality in the Supply Chain PART 3 IMPLEMENTING QUALITY 10 The Tools of Quality 11 Statistically Based Quality Improvement for Variables 12 Statistically Based Quality Improvement for Attributes 13 Lean and Six Sigma Management Principles and Tools PART 4 FOREVER IMPROVING THE QUALITY SYSTEM 14 Managing Quality Improvement Teams and Projects 15 Implementing and Validating the Quality System

Managing Operations Across the Supply Chain (4版)

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書名：Managing Operations Across the Supply Chain 4/E 作者：SWINK 出版社：McGraw-Hill 出版日期：2019/11/00 ISBN：9781260547634 內容簡介 　　The Fourth Edition of Managing Operations Across the Supply Chain offers a global, supply chain perspective of operations management treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. We live in dynamic and exciting times due to many changes affecting nearly every aspect of business - including operations management. This fourth edition reflects key shifts in operations management. 目錄 PART I: SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT Ch 1 Introduction to Managing Operations Across the Supply Chain Ch 2 Operations and Supply Chain Strategy PART II: FOUNDATIONS OF OPERATIONS MANAGEMENT Ch 3 Managing Processes and Capacity Ch 3 Chapter Supplement: Process Mapping and Analysis Ch 4 Product/Process Innovation Ch 5 Manufacturing and Service Process Structures Ch 6 Managing Quality Ch 6 Chapter Supplement: Quality Improvement Tools Ch 7 Managing Inventories Ch 8 Lean Systems PART III: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN Ch 9 Customer Service Management Ch10 Sourcing and Supply Management Ch11 Logistics Management PART IV: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN Ch12 Demand Planning: Forecasting and Demand Management Ch13 Sales and Operations Planning Ch14 Materials and Resource Requirements Planning PART V: MANAGONG CHANGE IN SUPPLY CHAIN OPERATIONS Ch15 Project Management Ch15 Chapter Supplement: Advanced Methods for Project Scheduling Ch16 Sustainable Operations Management-Preparing for the Future